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Medical Assistant - Globe, AZ
Primary Function: The successful candidate will promote and restore patients’ health by maintaining the day to day operation of the patient care area; assisting support staff; working with the clinic provider to assure physical and psychological support for patients at the level for which the Medical Assistant was trained and certified.
Specializations: (Age Specific, Disability, Language, Other Target Populations)
Check All that Apply
__Serious Mental Illness __Adult Substance Abuse
__Adult General Mental Health __Geriatric General Mental Health
__Geriatric Substance Abuse __Child/Adolescent General Mental Health
__Child/Adolescent Substance Abuse
Domestic Violence __Perpetrator __Children/Adolescent __Adult Victim
Bilingual (English/Spanish) __Speak __Read __Write Other Language: __________
Minimum Qualifications: Certificate of Completion of Medical Assistant Course. Medical Assistant Certification is STRONGLY preferred. Previous front and back office experience required in a primary care setting
- Demonstrated competencies in dealing with all age groups including infants, children,
adolescents, adults and geriatric patients.
- Ability to effectively communicate verbally and in writing with ALL contacts, internally and
- Ability to read/speak fluent English, bilingual preferred.
- Occasionally drive personal vehicle on assignments.
- Constant problem solving and reading/review/analysis.
- Completes patient care requirements by performing tests and completing other tasks as assigned by the Medical providers of SEABHS
- Assists provider in examination of patients, and gives instructions to patients as directed by provider.
- Administers injections to include immunizations.
- Completes immunization paperwork for recording purposes.
- Processes referrals and sets up appointments for patients for diagnostic procedures and/or with a specialist.
- Acts as a liaison with the providers, other doctor’s offices and hospitals.
- Provides report on patients to the appropriate provider.
- Notifies patient of test results when instructed to do so by provider.
- Assures quality of care by maintaining clinic standards of care while adhering to requirements of external regulatory agencies
- Protects patients and employees by complying with infection control policies and protocols, following medication administration and storage procedures and controlled substance regulations.
- Disposes of used syringes, outdated medications and documents related to procedures.
- Performs specimen collection and approved waived testing.
- Reports communicable disease to County Health Department as needed.
- Adheres to expectations of required/mandatory in-services and certifications.
- Establishing rapport with the patient and others while being aware of age specific and cultural needs
- Complete authorizations for alternate payor sources, i.e., Medicare, authorizations for Medicare D.
- Accurately complete staff activity logs and submit daily.
- Complete progress notes at the end of each service and submit within 24 hours.
- Coordinate with PCP’s by mailing out the PCP Coordination Form and documenting in the medical record.
- Assist Doctor’s with refills by pulling the necessary chart, ensure client has a follow-up appointment and get pharmacy information for the doctor.
- Coordinate with the Pharmacy and Insurance companies as needed to provide assistance to consumers with obtaining prescriptions.
- Communicate effectively and work cooperatively with co-workers, supervisors, clients, doctors and community agencies.
- Complete required annual trainings as required by Agency Policy.
- Use work time effectively
Cognitive Requirements: Job requires accomplished verbal/written skills and/or advance math skills, and the ability to: 1) read, comprehend, interpret and analyze complex procedures/information and/or technical documents/specifications; 2) resolve unusual complex problems; and 3) serve as internal and external spokesperson or the organization.
Continuous Education: Employees will be expected to participate in continuous learning, competency development and maintenance of competency skills. New employees who provide direct services, require forty-eight hours of in-service training the first year and twenty-four hours per year thereafter.
- Frequent walking, sitting and standing.
- Frequent lifting, carrying a maximum of 50 pounds of office supplies and medical records as
- Occasionally reaching and kneeling,
- New staff training successfully completed within the first 30 days.
- The site is 90 – 100% meeting contractual compliance.
- Supervision Hours met for assigned staff.
- Annual training requirements met for all staff.
- No repeat deficiencies on annual licensure renewal.
- Operations and Clinical practices reflect those outlined by OBHL and the appropriate accreditation agencies
- 100% of employee evaluations completed within 60 days.
- Medical Office working conditions
- Encounter occasionally hazards such as, but not limited to, bodily fluids and potentially infectious
- Occasionally breathing in gases; occasionally in contact with odors and dust.