SEABHS

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Medical Assistant - Globe, AZ

at SEABHS

Job Description

Primary Function:        The successful candidate will promote and restore patients’ health by maintaining the day to day operation of the patient care area; assisting support staff; working with the clinic provider to assure physical and psychological support for patients at the level for which the Medical Assistant was trained and certified.

 

Specializations:           (Age Specific, Disability, Language, Other Target Populations)

 

Check All that Apply

 

__Serious Mental Illness                                    __Adult Substance Abuse                     

__Adult General Mental Health                            __Geriatric General Mental Health

__Geriatric Substance Abuse                             __Child/Adolescent General Mental Health

__Child/Adolescent Substance Abuse               

Domestic Violence        __Perpetrator                __Children/Adolescent               __Adult Victim

Bilingual (English/Spanish)     __Speak     __Read     __Write     Other Language: __________

 

Minimum Qualifications:          Certificate of Completion of Medical Assistant Course. Medical Assistant Certification is STRONGLY preferred. Previous front and back office experience required in a primary care setting

 

Competencies:

 

  • Demonstrated competencies in dealing with all age groups including infants, children,

    adolescents, adults and geriatric patients.

  • Ability to effectively communicate verbally and in writing with ALL contacts, internally and

    externally.

  • Ability to read/speak fluent English, bilingual preferred.
  • Occasionally drive personal vehicle on assignments.
  • Constant problem solving and reading/review/analysis.

 

Tasks:

  • Completes patient care requirements by performing tests and completing other tasks as assigned by the Medical providers of SEABHS
  • Assists provider in examination of patients, and gives instructions to patients as directed by provider.
  • Administers injections to include immunizations. 
  • Completes immunization paperwork for recording purposes. 
  • Processes referrals and sets up appointments for patients for diagnostic procedures and/or with a specialist. 
  • Acts as a liaison with the providers, other doctor’s offices and hospitals. 
  • Provides report on patients to the appropriate provider. 
  • Notifies patient of test results when instructed to do so by provider. 
  • Assures quality of care by maintaining clinic standards of care while adhering to requirements of external regulatory agencies
  • Protects patients and employees by complying with infection control policies and protocols, following medication administration and storage procedures and controlled substance regulations. 
  • Disposes of used syringes, outdated medications and documents related to procedures. 
  • Performs specimen collection and approved waived testing. 
  • Reports communicable disease to County Health Department as needed. 
  • Adheres to expectations of required/mandatory in-services and certifications. 
  • Establishing rapport with the patient and others while being aware of age specific and cultural needs
  • Complete authorizations for alternate payor sources, i.e., Medicare, authorizations for Medicare D. 
  • Accurately complete staff activity logs and submit daily. 
  • Complete progress notes at the end of each service and submit within 24 hours. 
  • Coordinate with PCP’s by mailing out the PCP Coordination Form and documenting in the medical record. 
  • Assist Doctor’s with refills by pulling the necessary chart, ensure client has a follow-up appointment and get pharmacy information for the doctor. 
  • Coordinate with the Pharmacy and Insurance companies as needed to provide assistance to consumers with obtaining prescriptions. 
  • Communicate effectively and work cooperatively with co-workers, supervisors, clients, doctors and community agencies.
  • Complete required annual trainings as required by Agency Policy. 
  • Use work time effectively

Cognitive Requirements:          Job requires accomplished verbal/written skills and/or advance math skills, and the ability to: 1) read, comprehend, interpret and analyze complex procedures/information and/or technical documents/specifications; 2) resolve unusual complex problems; and 3) serve as internal and external spokesperson or the organization.

 

Continuous Education:            Employees will be expected to participate in continuous learning, competency development and maintenance of competency skills.  New employees who provide direct services, require forty-eight hours of in-service training the first year and twenty-four hours per year thereafter.

 

Physical Requirements:

  • Frequent walking, sitting and standing.
  • Frequent lifting, carrying a maximum of 50 pounds of office supplies and medical records as

    needed.

  • Occasionally reaching and kneeling,

 

Performance Metrics:

  • New staff training successfully completed within the first 30 days.
  • The site is 90 – 100% meeting contractual compliance.
  • Supervision Hours met for assigned staff.
  • Annual training requirements met for all staff.
  • No repeat deficiencies on annual licensure renewal.
  • Operations and Clinical practices reflect those outlined by OBHL and the appropriate accreditation agencies
  • 100% of employee evaluations completed within 60 days.

 

 

Working Conditions:

  • Medical Office working conditions
  • Encounter occasionally hazards such as, but not limited to, bodily fluids and potentially infectious

   materials.

  • Occasionally breathing in gases; occasionally in contact with odors and dust.