Fort McDowell Casino

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Restaurant Supervisor

at Fort McDowell Casino

Posted: 10/14/2019
Job Status: Full Time
Keywords:

Job Description

QUALIFICATIONS AND DUTIES:

  • Responsible for ensuring proper training and supervision of all Ahnala Staff.
  • Delivers prompt, courteous service in a manner that complies with our Food and Beverage standards and policies and procedures.
  • Responsible for assigned shift, assisting in overall management
  • Completes environmental checklist for dining room
  • Spot checks liquor pars and order daily supplies
  • Holds pre-meal meetings
  • Follows up on established training steps
  • Handles guest comments and complaints and ensures guest satisfaction.
  • Communicates with guests and receive feedback
  • Stays on the floor during peak hours.
  • Observes, mentors and coaches the staff
  • Examines food preparation and beverage presentation
  • Maintains condition of dining room, lobby lounge, morsels, mini bar and room service
  • Assists manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly
  • Participates in interviewing new employees as needed
  • Prepares maintenance request and follow-up
  • Monitors food and liquor requisitions and food waste
  • Checks bar controls, shot glass use, red lining, and bottles totally empty daily.
  • Performs other related duties as required
  • Must pass pre-employment drug test

EDUCATION AND/OREXPERIENCE:

- 3 years of experience in Food and Beverage Supervision or Management role preferred.

- Must have theability to manage deadlines.

- Understanding ofFood and Beverage financials including cost and par controls preferred.

- General knowledgeof Microsoft Word, Excel, and PowerPoint.

- Must have a strongattention to detail as well as strong customer service skills.

- Must be able towork a flexible schedule including weekends and holidays.

- Must be familiarwith and adhere to all liquor liability laws.

- Must knowemergency procedures and work to prevent accidents.

- Must be TIPS Certified.

INDIAN PREFERENCE:

Preference will be given toqualified applicants who are members of federally recognized Indiantribes. To be considered for IndianPreference, you must submit your Certificate of Indian Blood (CIB) with yourapplication.