CVS Health

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Consultant Sales Operations

at CVS Health

Posted: 10/18/2019
Job Reference #: 1096570BR
Categories: Sales
Keywords: sales

Job Description

Job Description
As a Sales Operations Consultant, you will be responsible for understanding the dynamics of our technology teams and business partners’ day-to-day requests. You will be responsible for helping deliver complete and comprehensive results for a wide range of issues to support Sales enablement and ensure consistent operation. The Sales Operations Consultant will also support cases as they pertain to Salesforce and other business tools including iTools and RxNavigator to support the business needs of the client, Sales Services, Account Services and our sellers.
As part of the Sales Operations and Enablement Team, you will act as a liaison between technology teams and business partners while managing development requests and delivering high quality service to internal and external customers. You will also be responsible for educating and training Account Managers on use of Salesforce and its functionality.
Additional responsibilities of the Sales Operations Analyst include:
* Creating reports and dashboards for tracking purposes
* Writing training and record training scripts
* Lead or assist with Sales Management calls
* Being part of the Tier 1 staff to train the Sales Operations and Marketing Employees and to assist Account Managers

Required Qualifications
* 2+ years of experience in healthcare operations, help desk operations or systems development
* 2+ years of experience in data analysis, research and testing
* Experience with Salesforce or similar CRM tool and MicroStrategy or similar business intelligence tool

Preferred Qualifications
* Previous help desk, MicroStrategy and PBM experience
* Experience working with a variety of audiences, such as; IT developers, technical staff, sales and account management Strong written and oral communication skills
* Ability to demonstrate superior interpersonal, communication, customer relations, trouble shooting, analytics and priority management skills
* Ability to work independently
* Ability to prioritize and handle multiple tasks on a daily basis
* Strong problem solving skills

Bachelor's Degree preferred
High School Diploma or GED required

Business Overview
It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health colleague, you’ll be at the center of it all.

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran - we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!