Corporate Job Bank

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Customer Service Rep

at Corporate Job Bank

Posted: 2/15/2019
Job Status: Full Time
Job Reference #: 5373
Categories: Customer Service
Keywords:

Job Description

Location: Chandler
Job Type: Direct
Ref. Code:
Compensation:
Start Date: 00/00/0000
End Date:
Hours: Full Time
Req'd Years of Experience: 2
Req'd Education:
Travel: No
Relocation: No
Commute:



Job description



 


LOCATION: I 10 AND CHANDLER BLVD 


PAY RATE: $15.50/HR AFTER 6 MONTHS THEY CAN GET A RAISE UP TO $1.00/hr DEPENDING ON PERFORMANCE - THIS IS A DIRECT HIRE POSITION 


HOURS: THEY ARE OPEN 24/7 MUST BE ABLE TO WORK 6AM – 9PM SUN – SAT


TRAINING:  8AM – 5PM; 10 DAYS OF CLASS ROOM TRAINING 5 days interactive training 


***MUST HAVE 2 YEARS OF CSR EXPERIENCE AND 


1YEAR OF CALL CENTER EXPERIENCE***




MUST LIKE DOGS! DOG FRIENDLY ENVIRONMENT (NO ALERGIES TO DOGS)


TYPING: AT LEAST 30WPM


BACKGROUND CHECK: 10 YEARS NO FELONIES, SOME MISD ARE NOT ACCEPTABLE, EVERYTHING MUST BE APPROVED BY THE CLIENT.


DRUG TEST: NO


KEY POINTS:



  • STABLE JOB HISTORY

  • MULTITASKING IS A MUST!

  • POSITIVE ATTITUDE – SMILES

  • GOOD COMMUNCATION SKILLS

  • GOOD COMPUTER SKILS AND ABLE TO NAVIGATE BETWEEN PROGRAMS/SCREENS

  • EXPERIENCE USING MOBILE APPS

  • ARTICULATE

  • SOMEONE THAT WILL MAKE PEOPLE HAPPY

  • HAVE EMPATHY FOR THE PERSON THAT IS CALLLING IN, YET CAN FINISH THE CALL WHILE SHOWING IT.

  • ENTHUSIASM TO SERVE AND HELP PEOPLE.

  • ZENDESK EXPERIENCE A PLUS!!!!!!!!

  • MUST HAVE VARIETY IN PREVIOUS JOB HISTORY (NOT JUST TRANSACTIONAL JOBS)

  • MUST HAVE EXPERIENCE WITH CONFLICT MANAGEMENT CALLS & EMPATHY


COMPANY BENEFITS:




 



  • MEDICAL INSURANCE (THEY PAY 80% OF COST)

  • VISION

  • Dental

  • 401k

  • FUN DRIVEN CULTURE

  • TEAM BUILDING EVENTS

  • SNACKS PROVIDED DAILY FOR PEOPLE TO ENJOY WHILE AT WORK

  • OCCATIONAL LUNCHES BROUGHT IN FOR EMPLOYEES


 

Resumes can be emailed to ashley@corporatejobbank.com




 


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!