Camby Hotel

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Hotel Front Desk Agent

at Camby Hotel

Posted: 11/15/2017
Job Status: Full Time
Job Reference #: 2599444
Keywords: service

Job Description

Position Title
Hotel Front Desk Agent

Job Overview
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.  You will promote hotel services and amenities to the guests. 

Req ID
23738BR

City
Phoenix

Essential Functions
  • Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out,   and respond promptly with your personal spirit, however busy and whatever time of day 
  • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates 
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty 
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home 
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met 
  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency


Qualifications
  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  Previous experience passionately providing service to others and assisting them with cash transactions.
  • People Person.  The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.


Job Type
Full Time

Property
The Camby Hotel

Area of Interest
Rooms & Operations

Company Introduction
Two Roads Hospitality is a company with a vision. Our core values are the hallmark of everything we do. Through all of our collections and each of our properties, they describe every guest, owner, team member and partner. With more than 40 years of success in the hospitality industry, Two Roads Hospitality was reimagined in 2016. Included in our portfolio are the Alila Hotels & Resorts, Destination Hotels, Joie de Vivre Hotels, Thompson Hotels, and tommie Hotels brands. Whether you are just starting your hospitality journey or you’re an experienced traveler, we invite you to join our family.

Property Introduction
Blending imagination, sophistication and a spirit of celebration, The Camby promises not only an elegant urban respite, but also a vibrant and engaging experience for those who prefer to add a bit of flavor to their business and distinction to their play. Tradition meets invention at The Camby, beginning with statement-making design that pairs classic columns and stately marble with splashes of contemporary flair. This bold and inspired balance of authenticity and cutting-edge style extends into food, art, entertainment and more. Here, guests will be part of a community of like-passioned people who appreciate both the classic and the trending. And who want to be part of it all. The Camby taps into the cultural conversation, connecting all who crave share-worthy interaction with unique characters and experiences during their travels. A captivating experience in every aspect of hospitality, The Camby inventively satisfies guests’ desires for the restful and playful, refinement and entertainment, and the timeless and au courant. Operating under Marriott Internationals Autograph Collection brand, The Camby is ‘Exactly like nothing else’

State
Arizona

Type of Position
Hourly Position

Brand
Destination Hotels

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!