Adelante Healthcare

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Residency Program Director

at Adelante Healthcare

Job Description

Job Details
Adelante Healthcare Center Support Offic - Phoenix, AZ
Full Time
MD degree or DO degree
Health Care


The Program Director of the Family Medicine Residency is responsible for the leadership, organization, operation, and the general administration of the Family Medicine Residency Program reporting to the Chief Medical Officer, coordinating between Adelante Healthcare and Abrazo Central faculty and rotations.


Every Adelante Leader will strive to maximize the performance and contribution of each team member to Adelante Healthcare and the community that we serve every day. Leaders will set clear performance expectations, provide on-going feedback and coaching to improve results and outcomes and provide regular performance evaluations. Leaders are also expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation and model for all other employees the highest standards of personal integrity, professionalism and competence.


* Excellence

* Integrity

* Sustainability

* Respect

* Compassion


* This position is responsible for developing, directing, and managing the Family Medicine Residency Program

* The Program Director position maintains appropriate oversight and stability of the residency training program, including compliance with accrediting and regulatory agencies, financial and human resources management, and contract development and review

* The Program Director position has authority and accountability for the operation of the residency program.

* Qualifications for this position include a minimum of 2 years of educational and administrative experience as core faculty in an ACGME accredited Family Medicine residency program, Board certification by the American Academy of Family Physicians or the American Osteopathic Board of Family Physicians, current licensure (or eligibility for licensure) in Arizona, and successful medical staff appointment. The ideal candidate will be an enthusiastic, creative and experienced teacher, with experience both within a Family Medicine residency program and an FQHC, who can skillfully build a curriculum, engage faculty colleagues, and become integrated with the local medical staff and the Arizona healthcare community

Additional Duties and Responsibilities

* Other duties as requested or assigned

Program Development

* Curriculum. Develop and clarify rotation details for residents. Includes experiences in the community, and away rotations. Prepare written educational goals and objectives of the program with respect to the ACGME competencies for residents at each level of training and for each rotation or experience.

* Faculty Recruitment and Development. Recruit and build participating faculty for the program. Implement a program of continuous quality improvement in medical education for faculty, especially as it pertains to the teaching and evaluation of the competencies, and in the area of faculty development for teaching skills to promote scholarly activity and research.

* Policy Development. Create policies and agreements for the program and assist with institutional policy development that relates to GME.

* Facility and Space Planning. Participate in planning physical needs

* Annual program evaluation and review as required to maintain ACGME accreditation. Completion and submission of the annual and other required reviews in Family Medicine to the AGCME.

* Participate in site visits related to initial accreditation.

* Educational Resources. Participate in planning and making recommendations for the acquisition of optimal educational resources for residency education.

* Educational Culture. Assist with developing and enhancing the general medical educational culture.

* Clinical practice.


  • Oversee and ensure the quality of didactic and clinical education in all sites that participate in the program
  • Approve a local director when required at each participating site who is accountable for resident education
  • Approve the selection of program faculty as appropriate;
  • Evaluate program faculty and approve the continued participation of program faculty based on evaluation
  • Monitor resident supervision at all participating institutions
  • Prepare and submit all information required and requested by the ACGME, including but not limited to the program information forms and annual program resident updates to the ADS, and ensure that the information submitted is accurate and complete;
  • Provide each resident with documented semiannual evaluation of performance with feedback
  • Ensure compliance with grievance and due process procedures as set forth in the Institutional Requirements and implemented by the sponsoring institution;
  • Provide verification of residency education for all residents, including those who leave the program prior to completion;
  • Implement policies and procedures consistent with the institutional and program requirements for resident duty hours and the working environment, including moonlighting, and, to that end, must:
    • Distribute these policies and procedures to the residents and faculty

o Monitor duty hours, according to sponsoring institutional policies, with a frequency sufficient to ensure compliance with ACGME requirements;

o Adjust schedules as necessary to mitigate excessive service demands and/or fatigue

o If applicable, monitor the demands of at-home call and adjust schedules as necessary to mitigate excessive service demands and/or fatigue

* Comply with the sponsoring institution’s written policies and procedures, including those specified in the Institutional Requirements, for selection, evaluation and promotion of residents, disciplinary action, and supervision of residents

* Be familiar with and comply with ACGME and Review Committee policies and procedures as outlined in the ACGME Manual of Policies and Procedures

* Obtain review and approval of the sponsoring institution’s GMEC/DIO before submitting to the ACGME information or requests for the following:

o All applications for ACGME accreditation of new programs

o Changes in resident complement

o Major changes in program structure or length of training

o Progress reports requested by Review Committee

o Responses to all proposed adverse actions

o Requests for increases or any change to resident duty hours

o Voluntary withdrawals of ACGME-accredited programs

o Requests for appeal of an adverse action

o Appeal presentations to a Board of Appeal or the ACGME

o Proposals to the ACGME for approval of innovative educational approaches.

* Obtain DIO review and co-signature on all program information forms, as well as any correspondence or document submitted to the ACGME that addresses:

o Program citations

o Request for changes in the program that would have significant impact, including financial, on the program or institution

* Select residents for appointment to the program in accordance with institutional and departmental policies and procedures and evaluate the quality of care rendered by the residents

* Assure that residents are provided with a written agreement of appointment/contract outlining the terms and conditions of their appointment to the program

* Implement fair procedures as established by the institution and department regarding academic discipline and resident compliance or grievances. Function as sole authority and responsibility for overseeing difficulty and/or disagreements between residents and/or between residents and faculty, enlisting the aid of the DIO when necessary

* Monitor resident stress, including mental and emotional conditions that inhibit performance or learning and dysfunction, intervening appropriately. Must be well versed in Equal Employment Opportunity Commission guidelines and regularly relay rights and appropriate process to the residents for their knowledge

* Monitor and review procedural logs of residents for volume and variety of cases on a regular basis as required by the RRC

* Develop action plans for correction of areas of noncompliance as identified by the Internal Review, RRC site visit and/or other mechanism, and provide evidence of corrective actions taken to GME Committee

* Assure that, at least annually, the educational effectiveness of the entire program, including the quality of the curriculum and the clinical rotations, are evaluated by residents and faculty in a systematic manner. The extent to which the educational goals have been met by residents must be assessed. Written evaluations by residents should be used in this process. The report of the Annual Program Review must be kept on file in the GME Office

* Provide all requested materials to the GME Office in a timely fashion e.g. internal review materials, scholarly reports, as well as keeping the GME Office aware of changes in the program and/or residency cohort and any disciplinary actions

* Regularly participate in the GME Committee meetings and sub-committees

* Plan and implement faculty development activities among program faculty

* PD must dedicate appropriate time to, and have institutional support for, the aforementioned responsibilities, in compliance with RRC requirements.

Educational Program

* Have the authority to ensure effective teaching and obtain teaching commitments from other departments involved in the education of residents.

* Prepare written educational goals and objectives of the program with respect to the Competencies of residents at each level of training and for each major rotation or other program assignment.

* Ensure that the written educational goals and objectives are readily available for review and are distributed to residents and faculty members.

* Ensure that the residency does not place excessive reliance on residents for service as opposed to education.

* Establish a process to teach and document the residents’ achievement of milestones in the Competencies, which includes regular evaluation of residents in writing. The evaluation process should include documented feedback about knowledge, skills, and attitudes according to previously stated criteria.

* Ensure residents are evaluated at least semi-annually, and faculty and program confidentially evaluated by residents annually.

* Advance residents to positions of higher responsibility only based on evidence of satisfactory progressive scholarship and professional growth.

* Assure that residents leaving the program are competent in the discipline, and the general Competencies.

* Maintain a permanent record of evaluation for each resident, including a final evaluation, and have it accessible to resident and other authorized personnel. A copy of the final evaluation should be forwarded to the GME Office upon the residents’ completion of the program.

* Outline in writing the lines of responsibility for and supervision of patient care on all inpatient and ambulatory settings for all members of the teaching teams. Ensure that there is a rapid and reliable system for residents to communicate with supervising attending physicians and residents.

* Implement a program of continuous quality improvement in medical education for the faculty, especially as it pertains to the teaching and evaluation of the Competencies, and in the area of faculty development for teaching skills to promote scholarly activity and research.

* Maintain and participate in an environment of scholarly activity and which must include a research component.

* The program director must demonstrate scholarship in one or more areas required by ACGME

* Participate in academic societies and in educational programs designed to enhance educational and administrative skills.

Clinical Activities

* Program Director must maintain active part time clinical practice

  • Complies with clinical activity requirement as stated in the ACGME program requirements as applicable to the Program Director
  • Participates in direct patient care clinical activities in ambulatory and/or inpatient settings in association with residents and faculty in the program.


All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.


The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance, and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.



* Minimum of 2 years of educational and administrative experience in an ACGME Family Medicine residency program,

* Board certification by the American Academy of Family Physicians or the American Board of Osteopathic Family Physicians, current licensure (or eligibility for licensure) in Arizona, and successful medical staff appointment

* The ideal candidate will be an enthusiastic, creative and experienced teacher, who can skillfully build a curriculum, engage faculty colleagues, and become integrated with the Abrazo Central medical staff and the Arizona healthcare community. The successful candidate will have expertise and an appreciation for the full spectrum of the specialty.


* M.D. or D.O degree

* Current board certification in Family Medicine

* Current, or eligible, medical licensure in Arizona

* Must be able to be underwritten for medical liability insurance

* At least 2 years’ experience as an administrator, clinician, and educator in a Family Medicine Residency Program

* Experienced in curriculum design and policy development

* Demonstrated ability to recruit and develop faculty

* A minimum of 5 years clinical experience in Family Medicine


* Experience working in a FQHC

* Knowledge of NextGen, Cerner, and Athena

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job related selection or promotional criteria.

Application Instructions

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