Job: REPORTS ANALYST - Call Center
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Jobing Description
REPORTS ANALYST - FULL TIME OPPORTUNITY -
Acquinity Interactive operates one of the largest online marketplaces that allows advertisers to target broad and niche audiences on a cost per performance basis. As we are expanding our CALL CENTER operations to the Gilbert, Arizona location, we are looking for a REPORTS ANALYST to support our call center.
We have an immediate need to fill this role with a person seeking a professional and friendly company environment. We need someone who is outgoing, flexible, dependable, and is customer service oriented.
Job Requirements
* Accurately build very detailed reports and specifications
*Calculate commissions, maintain and/or develop database for program plans
* Special projects - create, build, maintain, enter data
* Work closely with department managers with a variety of detailed projects
* Complex spreadsheet reports and data tracking
YOU MUST BE ABLE TO PERFORM THESE ADVANCED FUNCTIONS.
Skills / Requirements
Skills/ Requirements
Qualified candidates will need:
* 5 plus years of experience, preferably in an inbound/outbound call center
* High level of computer literacy, ability to learn programs quickly
* Expert level of Excel program work, knowledge of spreadsheets, charts, graphs
* Have an eye for detail, ability to focus on results
* Able to work in a fast paced environment and meet deadlines
* Flexible
* Previous experience working in the capacity of a workforce manager would be helpful
Important Notes
All resumes will be reviewed. You will be contacted by the hiring manager should there be any interest in scheduling an interview. No phone calls please.
