Job: Rental Sales Agent-Mesa Gateway Airport

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Jobing Description

Alamo and National has an exciting opportunity for motivated, experienced sales professionals. The Rental Sales Agent position at the Phoenix-Mesa Gateway Airport at Sossaman and Ray Rd. in Mesa is a commission based sales position offering great earning potential and comprehensive benefits package including medical, dental, 401K, profit sharing, paid time off and much more. Our rental sales agents earn an average of $30,000 annually with an hourly + incentive sales pay plan! Our top performing rental agent made over $39,000!

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

The Rental Sales Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

Resbonsibilites:
Use company approved sales and service techniques when determining customer needs
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customer service issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.

Skills / Requirements

Must be at least 18 years old
High School Diploma or G.E.D. required
Must have a minimum of 1 year sales experience
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be able to work the following shift/schedule:
Thursday 1:30p.m-11p.m.
Friday 1:30p.m-11p.m.
Saturday 1:30p.m-11p.m.
Sunday 11a.m.-8p.m