Job: Medical Assistant - Safford, AZ
Job Status: Full Time
Primary Function: The successful candidate will promote and restore patients’ health by maintaining the day to day operation of the patient care area; assisting support staff; working with the clinic provider to assure physical and psychological support for patients at the level for which the Medical Assistant was trained and certified. This role works with children, adults, and substance abuse patients.
Minimum Qualifications: Certificate of Completion of Medical Assistant Course, and Medical Assistant Certification. Previous front and back office experience required in a primary care setting. Valid AZ Driver's License, CPR/First Aid/CPI Certification, ability to obtain a fingerprint clearance card. Must be 21 years of age or older.
- Demonstrated competencies in dealing with all age groups including infants, children, adolescents, adults and geriatric patients.
- Ability to effectively communicate verbally and in writing with ALL contacts, internally and externally.
- Ability to read/speak fluent English, bilingual preferred.
- Occasionally drive personal vehicle on assignments.
- Constant problem solving and reading/review/analysis.
- Completes patient care requirements by performing tests and completing other tasks as assigned by the Medical providers of SEABHS
- Assists provider in examination of patients, and gives instructions to patients as directed by provider.
- Administers injections to include immunizations.
- Completes immunization paperwork for recording purposes.
- Processes referrals and sets up appointments for patients for diagnostic procedures and/or with a specialist.
- Acts as a liaison with the providers, other doctor’s offices and hospitals.
- Provides report on patients to the appropriate provider.
- Notifies patient of test results when instructed to do so by provider.
- Assures quality of care by maintaining clinic standards of care while adhering to requirements of external regulatory agencies
- Protects patients and employees by complying with infection control policies and protocols, following medication administration and storage procedures and controlled substance regulations.
- Disposes of used syringes, outdated medications and documents related to procedures.
- Performs specimen collection and approved waived testing.
- Reports communicable disease to County Health Department as needed.
- Adheres to expectations of required/mandatory in-services and certifications.
- Establishing rapport with the patient and others while being aware of age specific and cultural needs
- Complete authorizations for alternate payor sources, i.e., Medicare, authorizations for Medicare D.
- Accurately complete staff activity logs and submit daily.
- Complete progress notes at the end of each service and submit within 24 hours.
- Coordinate with PCP’s by mailing out the PCP Coordination Form and documenting in the medical record.
- Assist Doctors with refills by pulling the necessary chart, ensure client has a follow-up appointment and get pharmacy information for the doctor.
- Coordinate with the Pharmacy and Insurance companies as needed to provide assistance to consumers with obtaining prescriptions.
- Communicate effectively and work cooperatively with co-workers, supervisors, clients, doctors and community agencies.
- Complete required annual trainings as required by Agency Policy.
Continuous Education: Employees will be expected to participate in continuous learning, competency development and maintenance of competency skills. New employees who provide direct services, require forty-eight hours of in-service training the first year and twenty-four hours per year thereafter.