Job: Benefits Department Coordinator

APS is Arizona's principal electric energy supplier. We understand the region, its people, its environment and its challenges. Our team of people with bright ideas will continue to help us power its growth. We offer competitive salaries and outstanding employee benefits/programs.

The Benefits Department Coordinator performs advanced analytical, administrative and technical support in the development and administration of programs and policies in the areas of employee benefits and compensation. Also provides administrative support to Benefits and Compensation leaders.


Additionally this position will participate in the design, testing, and implementation of systems to enhance and support business processes and information needs. Function as resident user support for department computer-based systems by writing queries and maintaining databases. As well, may act as liaison between customers / employees and in partnership with other Human Resources department plans / programs.

A Coordinator differs from a Specialist in that it is responsible for varied or specialized transactional duties related to a program or major functional area of the department.

Major Accountabilities:

Performs functions to support the coordination, administration, analysis, communication, development, design, testing and/or implementation of benefits and compensation department programs, plans and policies

Consults with team members on information needs and determines resources necessary to gather information

Creates/maintains related documentation, queries and/or department databases containing confidential information, to ensure compliance with federal regulations and corporate policies

Examines transactions or information to comply with rules and regulations; discusses and resolves discrepancies with appropriate contacts

Prepares department tools, guides, matrices and materials

Researches, compiles, analyzes, manipulates and summarizes data to create specialized system reports/files for various department historical and statistical reporting using a variety of computerized systems

Trains others in use of department software / PC applications or in executing and modifying their own queries/databases

Troubleshoots software/hardware problems with departmental PC's and printers, and initiates resolution. Maintains an understanding of department functions/requirements and keeps current with computer technology

Minimum Qualifications:

Associate's degree in Business Administration or related field plus two years experience in related field with primary responsibility in employee benefits or compensation strongly preferred; or equivalent combination of education and experience.

Working knowledge and experience in project management; experience with benefits related project management strongly preferred

Considerable knowledge in a specialized department function including department practices, programs, plans and policies; a benefits focus is strongly preferred

Advanced knowledge of computer systems design and PC applications related to department support; PeopleSoft experience preferred

Advanced knowledge of queries and report creation utilizing various systems

Demonstrated ability to analyze data and formulate conclusions, reports, trends and/or recommendations

Ability to problem solve and present solutions and ideas in an effective manner, orally and in writing

Ability to establish and maintain effective working relationships with all levels of employees and the general public

Ability to work independently in a results-driven manner in a fast paced environment is strongly recommended.

No relocation offered for this position.