Job: Client Solutions Executive - Inside Sales (Corporate)

Expand your horizons with an established Fortune 500 technology sales powerhouse!

Insight is a global, vendor-neutral provider of the latest and greatest in systems/networking/hardware needs. We offer more than 200,000 brand-name products, rep 200+ publishers, provide expertise in managing software licenses, and more, working with leaders like HP, IBM, Intel, Cisco, Microsoft and others. Customers count on our teammates to help source, implement and integrate the IT solutions that are right for them.

Insight is:

• A leading global provider of hardware, software and advanced IT solutions
  
• One of Arizona’s 5 largest employers
  
• 477th in the Fortune 500
  
• An InformationWeek “Innovation 100” company
  
• Based in beautiful Tempe, AZ
  
• Ranked in VarBusiness’ "500 Largest Solution Providers" in North America

Client Solutions Executives – Inside Sales develop and maintain business relationships with clients through proactive outbound calling and occasional client visits. As a trusted advisor to Insight’s clients, the Client Solutions Executive – Inside Sales will identify opportunities to leverage Insight’s complete technology offering which encompasses hardware, software and services to ensure individual success and meet the organization’s business objectives.

Essential Functions of the Job:

• Engage in cold calling to establish new business.
  
• Listen actively during calls for sales opportunities and client’s needs, while being conscientious and attentive to details.
  
• Exhibit Insight knowledge by selling company as a solution to business needs.
  
• Identify sales opportunities by exploring client business needs and may introduce a Specialist (ie. Client Solutions Executive-SW or Services Sales Executive) to assist in closing a sale.
  
• Converse intelligently about all business issues, displaying excellent telephone and interpersonal communication (written and verbal) skills.
  
• Follow-up with clients on quotes and orders to ensure excellent client service.
  
• Understand the negotiating interests of both Insight and the client while displaying strong technical knowledge.
  
• Transition Service issues to sales discussions.
  
• Ask questions that move clients forward in their buying process.
  
• Travel to client sites on occasion, or as requested.
  
• Follow up thoroughly on each client commitment, prospecting, qualifying, and developing profitable new account relationships.
  
• Responsible for developing relationships with field publisher partners to work on leads and opportunities (both from Insight and publishers).
  
• Develop and maintain a strong knowledge of leading industry trends such as electronic commerce, spend management and technology initiatives.
  
• Leverage resources to provide added value to corporate customers in order to maintain excellent customer satisfaction.
  
• Inform customers about company program benefits, and implement where appropriate.
  
• Submit accurate and timely forecasts that are aligned with assigned sales quotas.
  
• Facilitate all communications/order processing and reporting for all current and future accounts.
  
• Proactively advise and introduce new solutions to solve client’s business needs.
  
• Attend Company, vendor, and publisher trainings and webinars, as directed.
  

Education and/or Experience:

• High School Diploma or GED required.
  
• Some college business coursework, sales training, client service training or computer industry training is preferred.
  
• Two to three years sales experience, telemarketing experience, client service experience and computer industry experience is preferred.
  

Knowledge, Skills and Abilities:

• Must have the ability to multitask with strong organization and time management skills.
• A strong interest in sales along with good communication skills is also important.
  
• Must be able to respond effectively to inquiries or complaints within a timely fashion.
  
• Initiative, plan, organize, and sell to small to medium business skills required.
  
• Must be able to understand client’s requirements, meet deadlines and commitments and follow up without hesitation.
  
• Ability to identify and use resources to achieve deliverables needed.
  
• Ability to read, understand documents and technical information.
  
• Proficient in Microsoft Office including Word, Excel, and Outlook.