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Jobing Description
Desert Schools is one of Arizona's Best Companies

For nearly 70 years, Desert Schools Federal Credit Union has been a full-service financial provider. Today, we are Arizona's largest credit union, committed to being a financial partner, community advocate and award-winning employer. We understand that loving what you do is instrumental to your career. That's why we encourage talented individuals to seek opportunity here and achieve success.

It's no secret our employees love working here. Take a look at a few of our notable accomplishments:
  • Named one of the "Best Places to Work in the Valley" among companies with 250 employees or more for 4 consecutive years, as tallied by the Phoenix Business Journal
  • Noted as one of the top 25 places for women to work
  • Received top honors from the Better Business Bureau Ethics Committee and was named winner of the 2007 Business Ethics Award for companies with over 150 employees
  • Enhanced leadership development within our company
    We are committed to providing our employees with a stable work environment, competitive salary, extensive benefits package, career growth and training, holidays off and paid vacation time, and community volunteer opportunities. Our extraordinary people are the key to our success. Because employee satisfaction is one of our core values, we continually strive to foster a working environment that is collaborative and rewarding.

    At Desert Schools, we care about our employees and colleagues, their families and the neighborhoods in which we live and play. After all, we are proud to be an Arizona company, founded on modest beginnings, dedicated to strengthening our local economy and workforce, while providing personal solutions for more than 350,000 members.

    We invite you to explore our award winning culture and apply today!

    This successful candidate in this position will enjoy assisting members that call or email into the credit union. He/she will be responsible for answering questions and concerns from members and potential members. The individual will make transfers and payments for members, process loan advances, and quote loan payoffs. Additionally, the candidate will cross-sell Desert Schools products and services. He/she will do required research to assist members in corrections/explanations of transactions on their accounts. Other duties may be assigned.

  • Skills / Requirements

  • 1-2 years experience in a call center environment
  • High energy, schedule flexibility and the ability to consistently exceed goals
  • Bilingual in Spanish

    What will give you the edge
  • 1 - 2 years + experience in a call center role within the financial services industry.

    What's in it for you?

    As the largest Credit Union in Arizona, we are committed to providing you with a competitive salary & growth opportunities and an extensive benefits package that goes beyond the basics. We proudly offer immediate coverage for Medical, Dental and Vision Insurance.

    At Desert Schools we are Building above and Beyond the Basic Benefits package by offering you the following benefits

    Individual Sales Performance & Company Performance Incentive Programs.
    Wellness & Trip Reduction Incentives
    Credit Union Membership
    Loan Discounts,
    Financial Planning Assistance,
    Tuition reimbursement
    Pet Insurance
    Flexible work schedule to ensure a favorable work / family balance
    401(k) plan with Company match
    Company Paid Pension Plan
    11 paid holidays per year
    Paid Vacation
    Paid Training
    Vacation Sell back program


    People are our foundation, whether it's our employees or our community and our mission and message is supported by our leadership. We are strategic about our growth, passionate about our community and genuine about delivering continued value to our remarkable members.

    Desert Schools believes in you - your aspirations, your career development and our shared community. Our Big 4 (Member Solutions, Employee Satisfaction, Community Involvement and Financial Results) represent the foundation of our culture and vision with equal value and equal possibility. Your personal success, whether as an employee, a member or a community partner, is our personal passion!
    The difference is you . . .

  • Important Notes
    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    For immediate consideration, please include salary requirements
    Call Center is located in Phoenix near the Tempe border
    The hours are Monday through Saturday 10 am to 7 pm.



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