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Job: Donor Services Coordinator

GenLife Institute

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Jobing Description

The Donor Services Coordinator is the key point of contact for individuals and families who are considering whole-body donation for medical research, education and training. GenLife's donor services department is responsible for ensuring an ethical and timely donation process for people nationwide.

Essential Functions/Responsibilities:
  • Ensure compliance with UAGA, AATB and other applicable rules and regulations.
  • Primary point of contact to assist people through all phases of the donation process.
  • Work with inside and outside clients to deliver excellent customer service.
  • Ensure documentation is accurate, complete and in compliance with applicable rules and regulations.

  • Skills / Requirements

  • Possess an associate or Bachelor's degree in a related area.
  • Proven track record of 2+ years experience.
  • Knowledge of American Association of Tissue Bank (AATB) and Uniform Anatomical
    Gift Act (UAGA) rules and regulations.
  • Interpersonal and conflict resolution skills.
  • A professional results-oriented attitude.
  • Has the flexibility to handle the challenges of a changing environment.
  • Possess uncompromising integrity.
  • The ability to effective communicate with other team members.


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