Job: Collections Representative-1st Party! You Must Have Collections Experience!

Immediate career opportunity with well known financial firm!!!

Would you like to be part of one of the most successful financial firms around? This opportunity will allow you to put your collecting skills to use.

This firm is committed to employee satisfaction, as their employees are the key ingredient to their continued growth and overall success. Employees who are a part of this team are mentored by leaders of the organization on ways to advance their careers.

We are currently seeking a collections representatives for this successful financial firm! The responsibility of the Credit Assistance department is to minimize losses and maintain acceptable levels of delinquency. This is inclusive of foreclosing, repossessing and liquidating collateral as necessary.

Essential Duties and Responsibilities: Responsible for counseling members regarding their delinquent accounts, by negotiating solutions that are beneficial to the member. Handles inbound and outbound calls offering solutions based on individual needs with the goal of educating the member on the importance of good credit. Recommends accounts for repossession. Prepares files for bankruptcy and legal proceeding. Assures that the Credit Union is in compliance with all regulations pertaining to collection activity. The representative is responsible for maintaining good customer relations and is expected to interact with both internal and external members in accordance with the organizations quality guidelines.

Competencies: Minimum of 3-5 years collections experience both secured and unsecured in the areas of Auto, Mortgage, and Bankruptcy. Position requires strong verbal and written communication skills. Must have the ability to work with members professionally to find a solution. Must be able to handle detailed work, and follow up accordingly. Position requires high levels of accuracy; must have strong attention to detail.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Outlook Contact Management systems; Microsoft Excel Spreadsheet software and Microsoft Word Processing software.

Other Qualifications: Working knowledge of regulations (FDCPA) concerning delinquent loan collection preferred.

A criminal and credit background check will be required for this position.