Job: Administrative Secretary

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JOB DESCRIPTION:
This position is responsible for performing administrative and detailed functions for the Department; manages the routing of incoming phone calls to multiple lines; greets customers and vendors; prepares provider/hospital/pharmacy bills shipment; works in tandem with another Administrative Secretary within the unit; tracks/schedules vehicle usage, sorts mail, seals warrants; ensures notice of financial responsibility packets are sent to all state agencies within a timely manner and is responsible to ensure the unit has an adequate supply of insurance packets available in house; schedules conference rooms. Ensures security measures are in place and confidentiality is practiced at all times.

Knowledge of state government and familiarity with its agencies; policies, procedures and programs of the immediate work area and that of other work units; in-house software system (Envision), Microsoft Word and Excel, writing reports; appropriate safeguards for protecting confidential documents and/or basic problem solving techniques; agency's goals and objectives; proper use of English grammar, spelling and math; safety and security procedures.

Skills in following oral and written instructions; reading and interpreting incoming correspondence for appropriate distribution; utilization of office equipment; maintaining records; dealing effectively with the general public and employees using professional telephone etiquette and discretion, patience and good judgment in handling day-to-day situations; interpersonal relations; written and oral communication.

Ability to efficiently and accurately use personal computers that relate to the position and work under a constantly changing workload.