Job: Late-Stage Collectors (Training class starts November 23--apply today!)

Green Tree is one of America's premier financial services companies, servicing the nation's largest portfolio of manufactured housing loans. Green Tree also services home equity, home improvement and consumer installment loans. We strive to provide our customers with world-class service and empower them to achieve their financial goals. Currently we are seeking dynamic, career-oriented professionals to join our team as Collectors (late-stage).

Description:

Responsible for aggressively pursuing late stage past-due accounts according to the Company's Standard Operating Procedures and government regulations.

Responsibilities:

Work to reduce mortgage delinquency without sacrificing customer service standards or causing unwarranted repossessions.
Persuading delinquent customers to become current while using professionalism and tact.
Achieve numeric standards for servicing delinquent accounts without sacrificing quality of service.
Consistently represent the Company in a professional manner by providing good customer service

Requirements:

Post high school education preferred
1+ years collection experience required, preferably mortgage accounts (HELOC experience a plus)
Persuasive and professional communication skills
Detail oriented/organized style
Ability to meet goals and deadlines in a fast-paced, stressful environment
Strong numeric aptitude
Equipment demands - PC, telephone
Ability to meet department attendance standards

Schedule:
2 late nights per week, 3 early days per week
2 Saturdays a month
Additional hours based on business needs/schedule subject to change