Job: IT Manager

The IT Manager is responsible for delivering and supporting custom client/server and web tool applications in accordance with client service order agreements and our company policies and procedures. The IT Manager participates with and involves the IT staff in the full life cycle of project development. The IT Manager also oversees the System Architect Lead and their network staff.

ESSENTIAL RESPONSIBILITIES

1. Work with clients to obtain system requirements and/or system modifications. Ensure there is an understanding of what the client really wants and needs. This can include document specifications and multiple conversations/emails with client. Work with client in all phases of projects, from specifications design to system implementation. Support all phases of the project life cycle.

2. Delegate work to staff and ensure that the staff understands the project/client requirements. Follow up with staff and test changes before they are put in production.

3. Work together with team leads to plan and execute projects, ensure that teams have appropriate product and technical specifications, direction, and resources to deliver products effectively by establishing realistic estimates for timelines while ensuring that projects remain on target to meet deadlines.

4. Prioritize projects and resources available in order to provide timing estimates.

5. Work with Sales to provide client cost estimates and brainstorm development ideas or client development requests.

6. Work creatively to control costs through economical utilization of available resources, (staff and materials).

7. Meet client needs through the support and modification of existing systems, whenever possible. Oversee the leveraging of existing code to maximize profit and minimize costs.

8. Work with client data to convert and massage into new custom client/server or web tool system.

9. Hire and manage IT personnel. Complete and conduct scheduled performance appraisals and make salary recommendations.

Bachelor of Science Degree. IT degree preferred.

Technical Knowledge:
Knowledge of database design in MS SQL, and experience in Object-oriented programming a must. Design and coding experience with ASP.Net in C# necessary.

Managerial Experience:
Minimum of 2 years experience demonstrated leadership and management experience. Must be very organized with excellent follow-up skills. Must be able to take initiative on projects and take responsibility for project completion.

Minimum of 2 years experience supervising others, including hiring, motivating, counseling, and terminating. Must be able to recognize employee stress level and implement changes in order to provide a positive work environment.