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Jobing Description
Desert Schools is one of Arizona's Best Companies to work for in the Valley.
For nearly 70 years, Desert Schools Federal Credit Union has been a full-service financial provider. Today, we are Arizona's largest credit union, committed to being a financial partner, community advocate and award-winning employer. We understand that loving what you do is instrumental to your career. That's why we encourage talented individuals to seek opportunity here and achieve success. It's no secret our employees love working here. Take a look at a few of our notable accomplishments: Named one of the Best Places to Work in the Valley among companies with 250 employees or more for 4 consecutive years, as tallied by the Phoenix Business Journal Noted as one of the top 25 places for women to work Received top honors from the Better Business Bureau Ethics Committee and was named winner of the 2007 Business Ethics Award for companies with over 150 employees Enhanced leadership development within our company We are committed to providing our employees with a stable work environment, competitive salary, extensive benefits package, career growth and training, holidays off and paid vacation time, and community volunteer opportunities. Our extraordinary people are the key to our success. Because employee satisfaction is one of our core values, we continually strive to foster a working environment that is collaborative and rewarding. At Desert Schools, we care about our employees and colleagues, their families and the neighborhoods in which we live and play. After all, we are proud to be an Arizona company, founded on modest beginnings, dedicated to strengthening our local economy and workforce, while providing personal solutions for more than 350,000 members. We invite you to explore our award winning culture and apply today Skills / Requirements
The Member Solutions Representative position is responsible for the tactical initiatives of DSFCU as they relate to building member primary relationships, providing world-class service and achieving branch goals.
We are seeking an individual that can: * Deliver outstanding service to our members and employees/patrons of the retail partner. * Grow business organically by matching value added products and services to nonmembers while also deepening member relationships. * Grow business through in store marketing and in aisle prospecting of employees/patrons of the retail partner. * Build member loyalty by processing member transactions, accurately and efficiently. * Display intensity, excitement and optimism of team and members. The ideal candidate has a significant track record of success in the following areas: * Team Performance Skills. * Demonstrated performance as a successful team player. * Effective interpersonal skills including the ability to meet sales and service standards. * Ability to work in a fast paced environment under time constraints when necessary. * Promotes the credit union difference and strong team spirit. * Constantly strives to achieve stretched performance standards. * Support the use of technology, processes and communication to improve efficiency. * Ability to sustain changes. Interpersonal Skills: * Must be an effective communicator. * Working well with a variety of personalities and having the ability to appropriately adapt communication style to achieve results and promote positive relationships. * Demonstrated sales and service success. * Demonstrated cash management success. * Problem solving skills with the ability to derive solutions. * Has the ability to establish credibility quickly with peers and members. Financial and/or Retail Experience: * Proven cash handling skills and ability to drive results through effective delivery of products and services to members and employees/patrons of the retail partner. * Must be able to display flexibility and adapt in a rapidly changing retail branch environment. * Must be able to demonstrate retail operational skills. * Expert knowledge of a wide range of consumer and business products including savings, checking, home equity, mortgage, investments, insurance and ancillary products and services. * Knowledge of consumer and business financial industry concepts, products, policies, and regulations. Qualifications: * Qualified candidates should have 6 months experience in a sales/service role within the financial services industry or other types of retail businesses. * Must be someone who is recognized as a high energy, flexible individual who consistently exceeds goals. * This person must also have knowledge of how the financial markets impact the financial services industry and excel at representing credit union products. * Minimal travel amongst branches may be required. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Desert Schools Federal Credit Union Preview
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