Job: Inside Sales Account Manager

Inside Sales Account Manager will provide ongoing strategic account management, relationship development and assistance to customers. The ISAM's focus is to drive sustained sales as well as proactively finding new selling opportunities for additional products and services. This person is expected to facilitate an effective selling network amongst ISAM's focused on acquisition.

Essential Duties & Responsibilities:
Work daily sales reporting to identify potential sales opportunities within the customer base. Document all selling activity and customer contact in Salesforce.com. Coordinate with marketing department on targeted marketing efforts.·Process orders that meet the requirements set by the client and forward to the client's fulfillment location.
Interface with acquisition focused Inside Sales Account Managers, Field Representatives and all other resources to resolve customer challenges and to find additional selling opportunities. Work with, customer service, and compliance teams to solve customer satisfaction issues within scope of current compliance guidelines.
Use a variety of tools including MS Excel, MS Word and MS PowerPoint to research, communicate and sell to the customer, and Program Management.
Performs other related duties as assigned

High School Diploma or equivalent work experience is required.

Knowledge of current company internal software programs (MAX, Unix, etc.) extremely helpful but not required.

Minimum of 3 years sales experience

1 or more years of Technology Sales (Hardware, Software or Technology Services) preferred.

Retail sales does not apply unless it is retail technology sales.

Minimum of 1 year call center preferred.