Job: Liability Claims Representative

Job Duties and Responsibilities:

What sets GEICO apart from our competition? One key factor is our ability to consistently provide outstanding claims service. To someone who has just been in an accident, our Inside Claims Adjusters are GEICO's voice. If you're interested in a dynamic career, then this may be the right position for you.

As a Liability Claims Representative, you will learn to investigate accident claims that involve liability disputes. These claims can be quite complex. We often receive differing accounts from the people involved in an accident. Your job is to listen to all sides of the story and review supporting documentation, before arriving at an equitable decision. In this career track, you'll work with policyholders, claimants, doctor offices, medical insurers, auto repair shops, and occasionally lawyers and law enforcement.

As a newly hired trainee, you will go through a comprehensive, 12-week training program. First, we will teach you the Liability Claims Representative position and basic insurance concepts. Then, you will move beyond to learn about complex claims handling, contracts and negotiation.

We have a fully paid training program!

To learn more about our Liability Claims Representative position please check out the video on GEICO's website. http://careers.geico.com/watch_videos

Important job details:

Starting Pay: $35,832.00 annually

Start Date: February 1, 2010

Liability Claims Representative Training Hours: 8 weeks; Mon - Fri: 8:00 am - 4:30 pm.

Liability Claims Representative Transition Hours: 4 weeks; Mon - Fri: 8:00 am - 4:30 pm.

Liability Claims Representative Schedule: Mon - Fri: 8:00am - 4:30pm with occasional Saturday rotation & possible evening rotation once a week (10:30 am - 7:00 pm).

Other responsibilities include:

Commitment to providing outstanding customer service.

Resolve requests and concerns in an efficient & timely manner.

Educate our policyholders on their insurance coverage.

Demonstrate an understanding and commitment to first call resolution.

Minimum requirements of a Liability Claims Representative:

Bachelor's degree

Customer service experience

Effective written and verbal communication skills

Strong analytical and time management skills

High level of dependability

Strong computer, typing and grammar skills