Job: Business Process Analyst

Meet with decision makers, systems owners, and end users to define business, financial, and operational requirements and system goals.
Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies for enhancing or further leveraging these processes.
Prepare and deliver reports, recommendations, or alternatives for improving processes in operating systems across the organization.
Communicate process changes, enhancements, and modifications – verbally or through written documentation – to management, peers, staff, the client and other employees so that issues and solutions are understood.
Create functional specifications, diagrams, and charts to provide direction to system programmers.
Liaise with various business groups in the organization to facilitate implementation of new or improved business processes.
Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other post-implementation support.
During project implementations, work on weekends/late hours to ensure a successful implementation
Provide guidance and/or instruction to junior staff members as well as receive guidance and/or instruction from co-workers and seniors
Complete system configuration/setup as assigned.
Develop an in depth understanding of financial aid and the PeopleSoft system to be able to provide support and troubleshoot system issues.

Minimum of two years experience with Title IV preferred, but not required
Must possess excellent oral, written, and interpersonal communication skills.
Must be able to work flexible hours and some weekends due to project implementation schedules.
Strong technical and/or PeopleSoft knowledge preferred
Ability to commute back and forth from ACS/AFS to University of Phoenix.
Project management experience preferred
Bachelors Degree or higher preferred
Presentation skills or public speaking skills preferred