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Jobing Description
First Financial Asset Management, Inc. (FFAM) and the First Financial Group of Companies are a U.S.-based accounts receivable management firm providing strategic outsourcing services and portfolio acquisition & sale services of distressed and non-performing credit intensive assets emanating from the risk management industry.
We are currently seeking an individual who likes working in a fast-paced collections environment, who enjoys a challenge and is results oriented. You will be responsible for building a team of succesful collectors to work in our retail department. Successful candidates will have proven performance in consumer collections management with a strong background in the bank/retail card collections industry. Skills / Requirements
Minimum Qualifications include:
* 5+ years experience in 3rd party Collections Management * Knowledgeable in FDCPA * Retail, BankCard, Auto Deficiency industry experience * Phone etiquette/expertise * Ability to diffuse potentially hostile customers * Proficient in MS Word & MS Excel * Letter writing skills * Strong, professional communication skills * Attention to detail, self disciplined, multi-tasking, excellent follow through * Ability to train and lead a minimum of 30 or more employees in a competitive production environment * Goal driven, team player, willing to coach and develop team * Candidates need to have the ability to work in a fast paced, changing environment * Must be customer service oriented * Must be willing to work flexible job hours Important Notes
If this sounds like a job for you and you meet our requirements please submit your resume below!
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About FFAM
First Financial Asset Management, Inc. (FFAM) and the First Financial Group of Companies are a U.S...
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