Job: CRM Product Manager

CRM Product Manager

Why work for us?
Infusionsoft has been recognized for its continued growth, entrepreneurship, product excellence, passionate culture and superb working environment:
* Named one of the "Best Places to Work" by Phoenix Business Journal
* Named "Top Arizona Company to Watch" by the Arizona Small Business Association
* Ranked in Inc. Magazine's list of 500 fastest growing private companies in America
* Recipient of 2007 CRM Excellence Award for "Top Small Business Marketing Software"
* Recipient of Spirit of Enterprise Award from the W.P. Carey School of Business at ASU

Job Description:
The CRM Product Manager is responsible for the product planning and execution throughout the product development lifecycle, specifically for the CRM functionality in Infusionsoft. These responsibilities include: gathering and prioritizing product and customer requirements, defining the product vision & requirements, and working closely with development, sales, support, and marketing to ensure revenue and customer satisfaction goals are met. The Product Manager's job also includes ensuring that the product supports the company's overall strategy and goals.

Responsibilities will include but are not limited to:
* Be intimately aware of the pains, challenges and needs of entrepreneurs who are trying to grow their businesses. This will be done by
* Connecting directly with customers
* Tapping into internal and external sources of information (sales, support, services, biz-dev, finance, consultants, etc.)
* Perform win/loss analysis and cancellation analysis
* Be an expert with respect to the competition.
* Define and own the product strategy and roadmap
* Deliver requirements documents with prioritized features and corresponding justification
* Working closely with product marketing to ensure that the features and products developed by your team are promoted accurately and aggressively
* Monitoring usage of your products/features to ensure adoption by the customers.
* Run beta and pilot programs
* Work with external third parties to assess partnerships and licensing opportunities
* Lead the CRM scrum team as a product owner
* Act as a leader within the company

Company Overview:
Infusionsoft, the leader in marketing automation software for small businesses, is revolutionizing the way small businesses grow. There are 10 million small businesses in America that need an easy-to-use, affordable, powerful software solution that increases sales while freeing up their time. The company's follow-up marketing software answers that need by helping small businesses automatically convert more prospects to customers, get repeat sales, and grow their business without growing staff. The privately-held, Inc 500 company, based in Gilbert, Arizona is funded by Mohr Davidow Ventures and vSpring Capital. For more information, visit www.infusionsoft.com.

Minimum requirements:
* Minimum of 2 years experience as a software Product Manager.
* Experience with Agile/Scrum development methodology
* Demonstrated success defining and launching excellent products
* Excellent written and verbal communication skills
* Excellent teamwork skills
* Proven ability to influence cross-functional teams without formal authority
* Examples of effective documents delivered in the past 2 years
* Bachelors Degree in Marketing or related technical discipline
Ideal candidates will possess:
* CRM experience
* Masters Degree in Marketing or related technical discipline
Travel required: 10%