Job: Collections Representative

DAY POSITIONS AVAILABLE
Work Schedule: Flex Time: 30-39 hours per week.
Day shift availability required from 5am - 12pm.
Weekend and holiday scheduling is required

PRINCIPLE RESPONSIBILITIES AND DUTIES:
As a Collections Representative, you will work with customers that have fallen past due in making payments to their account as well as encouraging them to use their card in the future. Representatives use professional and persuasive communication skills as well as strive to keep the goodwill of our customers.
1. Review past due accounts and call customer to arrange an acceptable payment program for accounts from which sufficient funds cannot be collected.
2. Contact credit, employment and other references when unable to locate a customer. Maintain accurate records of new addresses and providing information to other departments.
3. Work with the customer to come to an agreeable plan for bringing the account current.

Excellent organizational skills.
Excellent administrative and analytical.
Proficient in using a Windows-based PC and receiving e-mail.
Good negotiating and persuasive communication skills and typing of 20 wpm.