Job: Information Technology Support Analyst

APPLICANTS MUST PRINT OUT, COMPLETE AND SUBMIT THE BACKGROUND PACKET FOUND ON THE UNIVERSITY OF ARIZONA POLICE DEPARTMENT WEBSITE. GO TO UAPD WEBSITE (http://www.uapd.arizona.edu/), CLICK ON "EMPLOYMENT OPPORTUNITIES" AND SEARCH UNDER THIS POSITION ? Technology Support Analyst (#44015).

BACKGROUND PACKET MUST BE COMPLETED, MUST INCLUDE REQUESTED CERTIFICATES, BE NOTARIZED AND SUBMITTED BY midnight ? Sunday, November 29, 2009 to:
The University of Arizona Police Department
1852 E. 1st Street
Tucson, AZ 85721

You may mail packet or drop off in lobby drop box. Lobby is open 24 hours.

INTERVIEW WILL NOT BE GRANTED UNTIL BACKGROUND PACKET IS RECEIVED.

CANDIDATE MUST SUCCESSFULLY COMPLETE AN EXTENSIVE BACKGROUND INVESTIGATION.


This position performs basic information technology support activities in some combination of the following: systems administration, network administration, applications systems design/development, database desigh/development or administration, web site design/development and/or workstation/end user support.


* Installs, configures and performs routine maintenance on systems hardware and software including servers and operating systems. Creates and maintains user accounts.
* Maintains, monitors and supports data and voice networks including client connectivity, authorization and authentication mechanisms.
* Participates in designing, analyzing, implementing and maintaining applications systems. Writes and maintains computer code and tests applications.
* Participates in the analysis, design, development, maintenance and administration of automated databases. Implements and maintains data structures including stored procedures and views.
* Performs basic analysis, design, development, and maintenance of web sites.
* Installs, configures and maintains workstation hardware, software and peripherals. Evaluates workstation support needs; plans and implements maintenance, upgrades and training programs. Resolves hardware/software problems.
* Implements and monitors computer security and quality assurance procedures and maintains associated required documentation.
* Participates in research of current and emerging computing technologies.
* Assists with maintaining virus, spy ware and other security systems.
* Assists with annually mandated compliance program procedures (PI Sweep, ISL survey, license reports).
* Trains end users in employing workstation best-practices.
* Teams with other tech support personnel in deciding on changing security measures.

Three years of information technology experience in area of assignment which may include system administration, network systems administration, applications design/development, database design/development or administration, web site design/development or administration and workstation/end user support; OR,

An Associates degree in Information Technology or related area AND two years of information technology experience in area of assignment which may include system administration, network systems administration, applications design/development, database design/development or administration, web site design/development and workstation/end user support; OR,

Any equivalent combination of experience, training and/or education.