Job: Housekeeping Turndown Attendant, PT

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Jobing Description

Location: Sanctuary Camelback Mountain Resort & Spa
Description

Job Title: PM TURNDOWN ATTENDANT

Department: HOUSEKEEPING

Reports To: DIRECTOR OF HOUSEKEEPING

FLSA Designation: NON – EXEMPT - HOURLY

Specific Shift Start/End Times: 3:30pm-12:00am or 4:30pm-12:00am

Status: Part Time


JOB SUMMARY: Clean, stock, and provide turn down service for guest rooms to ensure cleanliness and guest satisfaction while caring enough to do it well by adhering to the Sanctuary Commitments.

SPECIFIC DUTIES AND RESPONSIBILITIES:

Provide turn down service by partially removing and storing bedspread, replenishing amenities, linens, and supplies and filling ice bucket as requested by guest.

Wipe down tub and sink area.

Sign for room keys and restock cart.

Visually inspect room for cleanliness and appearance of room.

Strip and make beds, change linens.

Dust all furniture thoroughly.

Replenish amenities, linens, and supplies in guest room.

Vacuum entire room and empty trash.

All lost and found articles must be turned in to supervisor or the Director of Housekeeping.

Clocking in and out accurately is required as per company policies.

Respond in a timely manner to guest requests for items and/or other information.

Skills / Requirements

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment. Solid interpersonal skills and positive attitude is a must.

Ability to work conscientiously, meet deadlines, follow instruction and directions, with minimal supervision.

Ability to stand, sit, kneel constantly to handle specific details or demands of quality and speedy guest services.

Ability to work with cleaning agents by extending arms over head, bending and stooping.

Ability and desire to handle the heat as the layout of the resort's rooms dictate.

Ability to push and/or pull equipment up to 100 lbs.

Detailed oriented.

Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.

Additional language abilities preferred.

UNIFORM REQUIREMENTS:

Must adhere to appearance code guidelines as set forth in the Employee Handbook. Especially important due to constant guest contact

Uniform provided by resort.

Name tag must be worn at all times.

Parking, eating & smoking in designated employee areas only.

One meal per shift is provided through the employee cafeteria only.

No drinks or food should be consumed in the guest room's area.