Job: Housekeeping Room Attendant

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Jobing Description

Location: Sanctuary Camelback Mountain Resort & Spa
Job Code: 205120
# of openings: 1
Description

Position Title: Room Attendant

Department: Housekeeeping

Reports to: Director of Housekeeping

Status: Full time, Non-exempt

Speficific Shift Start/End Times: 8am-4:30pm, Weekends and Holidays 8:30am-5pm

JOB SUMMARY:


Responsible for clean rooms and facilities while caring enough to do it well by adhering to the Sanctuary Commitments.

SPECIFIC DUTIES AND RESPONSIBILITIES:

Must be courteous, pleasant and accommodating to guests and do whatever necessary to assure the guest has a pleasant visit.

Organize work and thus avoiding unnecessary steps. Ensure enough supplies are taken at the start of the work day.

Work well with other staff members by planning and following a definite cleaning schedule this will enable work to go faster and smoother.

Follow instructions and training given by supervisor. Be cooperative and receptive to changes and helpful hints.

Take good care of equipment and supplies to eliminate waste.

All lost and found articles must be turned in to a supervisor or the Director of Housekeeping.

At the start of a work day, obtain work reports from supervisor and proceed to load cart with the supplies needed for the day's cleaning.

Clean O/C rooms first.

Go to “due-in” rooms and get them ready for check in.

Clean C/O rooms.

Clean all occupied rooms before 4pm.

Clean bathrooms first.

Make beds and clean bedrooms.

Clean living room and kitchen area.

Dust furniture and C/O rooms; due-ins next and occupied rooms.

Vacuum ALL rooms every day.

If there are no housepersons around, sweep patio, wipe down patio furniture, front door and light fixtures. Dust all light bulbs with a dry rag in all rooms.

Clean all mirrors and mop all tiled floors.

If any rooms are found occupied or are in use and not listed on reports, report to supervisor immediately.

Always check for bugs and cobwebs inside and outside of the casita.

Always make yourself available to help out another employee if you finish your section first.

Clean cart when finished for the day and stock up for the next day of work.

Keep the linen closets locked at all times.

Any food found in C/O rooms must be checked by a supervisor before ending work day.

When using room attendant's carts, always park as close as possible to the front door of the housekeeping quarters and out of the guest's way.

Make sure closets are neat and tidy before leaving each day.

Clocking in and out accurately is required as per company policies.

Skills / Requirements

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Ability to maintain a pleasant disposition and function efficiently in high stress/pressure work environment. Solid interpersonal skills and positive attitude is a must.

Ability to stand, sit, kneel constantly to handle specific details or demands of quality and speedy guest services.

Ability and desire to handle the heat as the layout of the resort's rooms dictate.

Ability to push and/or pull equipment up to 100 lbs.

Detailed oriented.