Catholic Charities Community Services

Job: Family Support Specialist Supervisor

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Jobing Description

Helping our community's most vulnerable with solutions that permanently improve lives


Providing help. Creating hope. Serving all. It is what we do. We have been doing it in Arizona for more than 75 years. What began in 1933 to advocate for children and to serve people suffering through the Great Depression, has expanded to an array of programs serving our most vulnerable residents throughout Central and Northern Arizona.

We are one of the major social service agencies of the Diocese of Phoenix. Our mission of service is founded in Scripture: Jesus called upon his disciples to feed the hungry, give drink to the thirsty, clothe the naked, care for the sick, welcome the stranger, and minister to the imprisoned.

We reach out to thousands of people, regardless of their race, ethnicity, economic status, or religious affiliation, to:

- Shelter the homeless and abused
- Protect and nurture children
- Strengthen and reunify families
- Welcome and assist refugees
- Aid those in crisis, and
- Help the impoverished

Catholic Charities Community Services is currently seeking a Family Support Specialist Supervisor.

Position Summary:
Under the direct supervision of the Area Manager and in coordination with the Family and Community Partnership Manager: implements a comprehensive family services delivery system for approximately 500 children and families within an assigned geographical area.? Collaborates with community agencies for service delivery; is responsible for enrollment process; analyzes daily reports; assists in the process and evaluation of policies and procedures; provides training and technical assistance to Family Support Specialists, instructional staff, and parents; provides support to parent committees; assures accurate entry of required data into computer; performs clerical and administrative tasks; assembles materials for reports; maintains files ; operates word processor; models and maintains a professional attitude; participates in career development program; performs any other job related task necessary and/or assigned by his/her supervisor and in conjunction with the mission statement and Head Start Performance Standards.

DUTIES OF THE JOB:
  • Mentors and supervises area Family Support Specialist.
  • Is responsible for the area recruitment and enrollment system.
  • Supports team consisting of an Area Manager, Child Services Specialist, Family
  • Support Specialist, and Instructional Staff by participating in area planning.
  • Monitors Family Service operations to ensure compliance with Westside Head
  • Start Policies and Procedures, the Grant Plan, and the Head Start Performance Standards.
  • Coordinates and monitors the completion of all health assessments within 45 days of enrollment.
  • Coordinates and monitors the completion of all immunizations, physical / dental examinations, and follow-up.
  • Initiates and facilitates local community partnership agreements.
  • Participates and collaborates with local advisory committees and agencies to maintain current information on available resources, issues, and trends.
  • Collaborates with local programs and agencies to provide services to families.
  • Coordinates training needs identified by area families and staff.
  • Completes data entry as assigned (i.e. application data entry, drops/adds, attendance data entry, CACFP materials review and submission, In-Kind review and data entry)
  • Maintain administrative filing system to include organization and retention of children's files and in-kind.
  • Monitors MIS for input and accuracy.
  • Provides telephone support
  • Performs any other job-related tasks necessary and/or assigned by his/her supervisor.
    Assignment may include classroom support.

    Skills / Requirements

    Job Knowledge: Must have administrative and clerical procedures and techniques; be able to operate copy machines, and working knowledge of computer and MS Office products. Have considerable knowledge and understanding of health, family services, and community partnerships; have knowledge and understanding of the Family and Community Partnerships section of Head Start Performance Standards; demonstrate good interviewing, assessment, and case management skills; have knowledge of community resources and social work principles.

    Mental Demands: Must be able to detect errors in reports; must be able to recognize potential problem areas and plan corrective action; must have ability to anticipate, reason and be able to work under conditions of frequent interruptions and maintain accuracy of detail under pressure of meeting deadlines; must be able to apply independent initiative and judgment in accomplishing a variety of related tasks.

    Dexterity/Accuracy: Must have finger dexterity to operate calculators/adding machines, computers, copy/duplicating machines and telephone.

    Physical Demands: Must be in good general health; job normally requires moderate physical activity including sitting, walking, standing and lifting objects up to 20 pounds.

    Working Conditions: Able to work with moderate interruptions; may need to work in a non air conditioned facility. May be in contact with communical diseases. Travel to different sites as requested by supervisor(s).

    Education or Formal Training: Minimum of a Bachelors Degree in Human Services or related field.

    Training and Experience: Must have experience working with multicultural low income children, youth and/or families including interviewing, assessment and case management experience. Requires a minimum of two years Head Start experience and one and one-half years of increasingly responsible supervisory experience. Background in training adults helpful. Bilingual speaking skills in English and Spanish languages preferred (but no required).

    Other Job-Related Requirements: Must have a Physical exam upon hire and on-going periodical exam (every 3 years), negative TB skin test; and complete finger printing process. Must meet D.H.S. requirements for Licensure.

    COMMENTS: Position is exempt.

    Important Notes

    For consideration, click on the application link listed below. This will direct you to the job listing on the CCCS website where you can view the complete job description and application instructions.

    Reference that you found this fantastic career opportunity on the Jobing.com network of employment websites.

    DISCLAIMER:
    This is not an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.

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