Job: Experienced Dispatcher

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Jobing Description

Assists in various duties as needed Communicates information and instructions to drivers (e.g. schedules, route changes, road conditions, accidents, emergencies, etc.) for the purpose of advising drivers on a variety of situations that may impact scheduled transportation services. May compile a variety of data (e.g. incident reports, inspections, mileage, etc.) for the purpose of developing formal reports; conveying information; and complying with mandated requirements.

Develops schedules (e.g. routes, workload, special trips, driver training, etc.) for the purpose of determining driver and equipment requirements. Dispatches drivers and assistants for the purpose of meeting transportation requirements. Recommends policies, procedures and/or actions as needed and/or assigned (e.g. boundary changes, personnel requirements, etc.) for the purpose of providing direction and/or making decisions that enhance transportation services. Resolves transportation scheduling problems (e.g. driver absenteeism, out-of-service vehicles, etc.) for the purpose of ensuring all routes are covered in a safe and efficient manner. Responds to vehicle emergencies for the purpose of making recommendations and/or referral for resolution.

Skills / Requirements

Intermediate/Advanced Excel skills
Solid knowledge of the Phoenix Area
Previous routing and scheduling experience preferrably working with Fed-Ex or UPS
Ability to work under pressure and the ability to meet deadlines
Must have strong verbal communication skills.
Must be able to multi task.
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