Job: Retreat Director | Retail Manager

MASSAGE HEIGHTS - TEMPE
Retreat Director

Take your career to new heights…Massage Heights! We seek a highly motivated and enthusiastic Retreat Director who is looking to jump start their career at our new massage clinic! Take your skill to new heights with a well organized business and the industry leader in therapeutic massage. This is a company above the rest in values; organization, clients, and teamwork. Massage Heights has vast room for advancement to further evolve your career and your life.

It is our mission at Massage Heights that a healthy lifestyle oriented around massage can be affordable to any consumer; this is done with convenience, a great quality massage, and a prominent lifestyle program.

Duties include:
• Oversee and manage the daily operations of the clinic
• Assist Franchise Owner in setting all membership and retail sales goals.
• Responsible for achieving all membership and retail sales goals.
• Manage sales associates and massage therapy staff.
• Train, monitor and coach performance of sales associates.
• Responsible for creating and maintaining staff and therapist work schedules.
• Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.
• Provide excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling alternative services.
• Maintain professional and impeccable clinic environment for employees and members/guests.
• Responsible for generating sales reports, payroll, inventory and ordering supplies.

• College education is preferred.
• Management, marketing and sales experience in service/retail industry is required.
• Ability to identify and problem solve, set expectations and goals and delegate tasks.
• Ability to effectively communicate expectations to staff and create winning a team.
• Proficiency in generating retail sales goals and interpreting trends in sales reports.
• Excellent trainer and motivator.

What we offer/benefits:
• Flexible work hours.
• High-volume business leading to more income opportunities including: great pay, excellent gratuities and bonus potential.
• Employee massage benefits at reduced costs.
• Medical, dental, vision insurance and 401k benefit offerings.
• Competitive base + commissions and bonuses